Refund policy

Return & Refund Policy

MGE – Mighty Gains Emporium

At MGE, customer satisfaction and product quality are our priorities. We carefully prepare and inspect orders before shipping.

1. Return Eligibility

Returns are accepted only in the following cases:

The product arrives damaged or defective.
An incorrect product was delivered.
An item is missing from the order.

We do not accept returns or exchanges for change of mind, incorrect selections made by customers, or personal preferences, except where required by applicable law.

2. Reporting Period

Customers must report damaged, defective, incorrect, or missing products within 48 hours of receiving their order.

Please contact us as soon as possible after delivery.

3. Return Conditions

To process a request:

Provide your order number and contact information.
Submit clear photos of the affected product and packaging.
Keep the original packaging and any remaining contents.
Do not use or consume products reported as damaged or defective.

4. Supplements & Consumable Products

For hygiene and safety reasons, supplements, vitamins, protein powders, snacks, and other consumable products generally cannot be returned once opened or used, unless they are defective or otherwise required to be accepted under applicable law.

5. Refunds & Replacements

Once a claim is reviewed and approved, MGE will arrange an appropriate replacement or refund.

For confirmed mistakes or damaged products attributable to MGE or delivery handling, customers will not be charged additional replacement delivery fees.